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CUSTOMER CONTRACTS • CLEAR BILLING • FAIR CANCELLATION

Know what you are agreeing to.

HostAbby services are offered on transparent monthly, annual and 24-month billing terms. South African and international customers use the agreement appropriate to their location and legal status.

HostAbbyFAITH • TECHNOLOGY • TRUSTCustomer Services AgreementHackabby Pty Ltd trading as HostAbby
BILLING TERM EXAMPLE

Choose flexibility or a longer-term discount.

The example below uses the Seed package. Your checkout or quotation remains the authoritative price for the service selected.

MONTHLY

R89.00

£4.99 • $5.99

Month-to-monthNo fixed-term lock-in. Cancel in accordance with the applicable cancellation policy.
24 MONTHS

R1,815.60

£101.80 • $122.20

15% discountPrepaid 24-month billing term. Early-cancellation rules depend on customer type and applicable law.
Important: Domain registration, renewal and transfer charges are normally non-refundable once submitted or completed because those transactions are placed with an independent registrar/registry. Hosting refunds and cancellation remedies are governed by the Refund & Cancellation Policy and mandatory consumer law.
CUSTOMER AGREEMENTS

Select the agreement that applies to you.

Use the PDF for manual/e-signature contracts. Online orders may be accepted electronically during checkout.

SOUTH AFRICA

South African Customer Services Agreement

For South African customers. Includes CPA/ECTA-aware consumer provisions, fixed-term cancellation rules, month-to-month treatment, domains, SLA remedies and data retention.

UK • US • INTERNATIONAL

International Customer Services Agreement

For customers outside South Africa. Includes monthly and fixed billing terms, 30-day contractual notice where applicable, local mandatory consumer rights, domains, data handling and service remedies.

ONLINE ACCEPTANCE

Agreement at signup.

For an online order, customers should be required to actively accept the contractual documents before the order is submitted. HostAbby should retain the order, customer identity, selected service, billing term, acceptance timestamp and other available transaction evidence.

✓

I confirm that I am authorised to enter into this agreement. I have reviewed the selected package, billing term and price and agree to the HostAbby Customer Services Agreement, General Terms & Conditions, Privacy Policy, Refund & Cancellation Policy and Acceptable Use Policy. I understand the cancellation, domain and data-retention rules and consent to HostAbby keeping an electronic record of my acceptance.

✓

Start service immediately. I expressly request and consent that HostAbby begin provisioning immediately, including before the end of any otherwise applicable cooling-off period, to the extent permitted by law. This does not waive HostAbby's voluntary 15-day hosting guarantee or any statutory right that cannot lawfully be waived.